[Mendo Dope Music] Return Policy
At [Mendo Dope Music], customer satisfaction is a priority. If you are not satisfied with your stand, a straightforward return process is available.
 
Return window
Eligible items may be returned within 30 days of purchase or receipt for online orders.
 
Eligibility requirements
To be eligible for a return, the item must be:
  • Unused and in the same condition as received.
  • In its original packaging, including all accessories, manuals, and components.
  • In resaleable condition.
 
Non-returnable items
Certain items may not be eligible for return for hygiene or other reasons. These items include: 
  • Final Sale items: Items marked as "Final Sale" cannot be returned or exchanged.
  • Used or damaged items: Items showing signs of wear, damage, or alteration may not be accepted for return.
 
Return process
  1. Initiate the return: To start a return, contact Customer Service at [phone number] or [email address]. You may be asked for your order number and the reason for the return.
  2. Return authorization: If your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and return instructions.
  3. Packaging the item: Securely package the item in its original packaging, including accessories and components. Include a copy of your receipt or proof of purchase.
  4. Shipping the return: You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or damaged item). Use a trackable shipping method and keep your tracking information.
 
Refunds
  • Upon receiving and inspecting your returned item, you will be notified of the refund status.
  • If your return is approved, your refund will be processed to the original payment method within [number] business days. The refund may take additional time to reflect in your account, depending on your bank or credit card company.
  • Original shipping charges are non-refundable unless the return is due to our error.
 
Exchanges
Direct exchanges are not offered. To exchange an item, follow the return process and place a new order for the desired item.
 
Questions
For questions about this return policy, contact Customer Service at [bleezybeats@live.com].